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Free instant email delivery across the UAE · Corporate bulk orders from 25 cards · Prices in AED including VAT where applicable.

Report fraud

Report suspected fraud

Vouchora reviews every report. Reporting an incident does not guarantee recovery, particularly once a voucher code has been redeemed.

If money has already been taken
Contact your bank or card issuer immediately and ask them to stop or reverse the transaction, then report the incident to the UAE police through their official channels.

Do not include full card numbers, security codes, passwords or one-time passcodes in this form. If you still hold an unredeemed voucher code, do not paste it here; tell us the merchant and the date instead.

Urgent reports can be telephoned to +971 52 483 2257 during Sunday to Thursday, 9:00 to 18:00 (GST).

Vouchora may share information with payment providers, merchants, law-enforcement authorities and regulators to investigate suspected fraud, in accordance with UAE law.

Fraud report

Include the sender address, phone number or web address involved. Never include full card numbers or passcodes.

Your enquiry is prepared as an email to management@vouchora.online. Never include card numbers, security codes, passwords or one-time passcodes in an enquiry.